SECURITY

At CapeRemit, your security is our topmost priority. Read about what we are doing to keep you and your information safe.

Bank Grade Security

CapeRemit uses bank grade security systems and data encryption to protect you and guard against any unauthorized transactions and access to your personal or financial information. All of your financial information is encrypted, stored and protected on secure servers. We use the same 128-bit SSL encryption and physical security standards as your bank. The green bar on the address bar of your web browser shows that our encryption systems are working and active.

Our systems are inspected and certified by industry leading security experts in order to ensure that we are meeting or exceeding industry standards and best practices. If you suspect that there has been any unauthorized activity on your account, please contact us immediately at support@caperemit.com.

3d Secure Technology

The CapeRemit website only accepts cards registered on the Verified by Visa, MasterCard SecureCode programs. The Verified by Visa, MasterCard SecureCode logos are placed on our payment page to give our customers the confidence that their payment is completely safe and approved by their card issuers.

Fully Regulated

CapeRemit Limited is registered by the Financial Conduct Authority (FCA) in the United Kingdom under the Payment Service Regulations 2009 as a Small Payment Institution with reference xxxxxx. We are also registered by Her Majesty's Revenue and Customs as a money service business with certificate number xxxxxxxx. We are in compliance with regulations that provide our customers with protections and rights under the law.

Anti-fraud Detection

Your security is our top priority. When it comes to fraud, it is vital to stay one-step ahead. We combine first-class anti-fraud detection with round the clock account monitoring to keep you safer. Every transaction is monitored and analysed within milliseconds to identify and help prevent fraud before it occurs. Our built in anti-fraud system is highly effective in detecting any unusual patterns or fraudulent transactions.

For the safety and security of your account, we may occasionally place a temporary hold or block a transfer until we can validate the activity. When these transaction holds occur, we will always attempt to contact you via email and phone for an additional security clearance and verification.

Keep Yourself Safe

The CapeRemit platform is designed for sending money to your friends and families across national borders. Avoid payments to people you don't know, especially if it involves a sale for goods and services. These payments are potentially high risk, and you could lose your money without getting what you paid for. We do not permit merchants to make sales via CapeRemit, nor do we offer buyer or seller protection. Business usage of CapeRemit requires an application and explicit authorisation.

Security Support

CapeRemit's dedicated team of support engineers is committed to providing you with the best experience possible. We do our best to respond to any customer service or technical support issues quickly, efficiently, and with care.

We are here to help. If you have any questions or concerns about security, please contact us at support@caperemit.com.